International Customer Experience Advisor - Cape Town

Capita SA, part of the UK’s leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences.
We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele. Join the winning team, we offer full training and a host of other great benefits!
Knowledge and Experience
•Matric / NQF 4 / Vocational
•English as a first language
•A clear credit and criminal record
•A minimum of 12 months unbroken International Call Centre Customer Service Experience OR 24 months unbroken Domestic Customer Service experience
•INTERNATIONAL BPO EXPERIENCE REQUIRED
•Ability to speak, read and write fluently in English
•Customer focused
•An enthusiastic, positive and motivated outlook
•Good communication skills both written and verbal
•Both customer and quality focused
•Previous experience of dealing with customers via telephone
•Work towards individual and team targets
•Cannot be unemployed for longer than 3 months
Monthly basic salary + Shift Allowance
Performance incentive (based on KPI’s)
Baseline Staff benefits:
Free Transport is provided and is available for shifts that end at 7pm onwards.
Free Medical Aid (Primary Care) is provided.
Shift allowance
Performance bonus
Maternity benefits
Email your CV to kirsten@fullcirclesa.com
Or contact: 060 316 1195
Please follow the below link
httpstalentcentral.cebglobal.eu/player/link/276866e670204af6b81849193c29b8fb
Please note: Should you not hear from us within 7 days, please consider your application unsuccessful