Client Service Specialist - Cape Town

We have built a reputation for creating innovative and successful investment products which meet the needs of individual investors. Our approach, combined with excellent service levels has made us one of the fastest growing fund management companies in SA.

Due to recent promotion we are essentially seeking a Client Service Specialist to provide excellent customer service through liaison with key internal departments. Resolve inbound verbal, email and written enquiries from our customers (Investors ) ensuring the customer is always at the heart of everything we do.Take ownership for all enquiries and resolve immediately, giving our customers updates regularly on progress to prevent repeat follow ups and ensure you own the enquiry to full resolution. Help us really understand our customers by logging all interactions with them in to the relevant systems .

You will be using your natural flair to engage with our customers, empathise when things don't go as well as we like them to and help them really understand that we have customer experience at its core.Be self-motivated to gain knowledge about our products and services and keep this knowledge up to date.

Client Service Specialist Required Skills: Customer focused, ideally with experience in a customer facing role, excellent communication skills.

R9000 neg

To be considered for an interview Please follow the instructions on HOW TO APPLY

HOW TO APPLY
Simply sms the word CALL2 to 36181 fr instant response.